News & Blog

When you’re moving fast inside the Growth Machine, the last thing you want is to get stuck or waste time hunting for answers. Whether you’re setting up Smart Lists, launching campaigns, troubleshooting issues, or diving into new features, help is always just a click away. Get help anytime in the growth machine with our 24/7 online agents. In this guide, we’ll break down exactly how to get support whenever you need it — fast, easy, and frustration-free. Quickstart Guides: Built-In Visual Tours Every major section of the Growth Machine includes a built-in QuickStart Guide right at your fingertips: Look for…

In today’s fast-paced sales and marketing world, precision is everything. The difference between a dead lead list and a revenue-generating machine comes down to how you organize, segment, and prioritize your contacts. That’s where Smart Lists, Filters, and Columns step in — the not-so-secret weapons inside platforms like HighLevel and the Growth Machine. These powerful tools can turn chaos into clarity and help your team work smarter, not harder. Let’s dive into how to make these features your new best friends. Smart Lists: Dynamic, Self-Updating Powerhouses A Smart List isn’t just a list — it’s a living, breathing engine that…

Why Joining an MSP Consulting Group Could Be the Smartest Move You Make If you\'re like most tech service providers, you’re not short on ambition. You have growth goals. You know where you want to take your business, but month after month, the numbers aren’t lining up, and it’s not because you’re not trying. It’s because the capital you need to grow just isn’t there. This is where most MSPs get stuck. They hit a ceiling; not because of lack of opportunity, but because their budgets, KPIs and sales strategies aren’t aligned to support their goals. That’s where joining an…

Why Technology Partners Deserve More Than Just a Booth and a Badge Conferences have played a central role in technology partners channel marketing for decades. They offer visibility, networking opportunities and face-to-face time with partners, but for enterprise technology creators focused on scale and predictability, the cost-to-value ratio has changed. When a single conference can cost over $50,000 after you account for booth space, staff travel, lodging, display production and time spent preparing, it’s no longer a sustainable way to drive partner growth. More importantly, the outcomes tend not justify the spend. Most technology creators walk away with a list…

Are you familiar with appointment setting but unsure how to make it work effectively? Generating qualified leads is the foundation of any successful MSP business, but relying solely on word-of-mouth referrals is no longer enough. That being said, many MSPs and IT service providers struggle to secure reliable leads through outbound prospecting alone.  That’s where MSP appointment setting can help. By implementing best practices, MSPs can streamline lead generation, improve sales efficiency, and drive consistent revenue growth. This guide outlines effective strategies to help you connect with the right prospects and maximize conversions.  What is MSP Appointment Setting?  MSP appointment…

MSP channel partners do more than just resell vendor technology; they represent it. The right MSPs and channel partners act as an extension of your business, bringing your solutions to market, managing customer relationships, and providing technical support. If they do their job well, customers have a great experience with your product. If they don’t, customers won’t see the value, and that reflects on you just as much as it does on the MSP.  Not every channel partner is the right fit. Some won’t have the expertise to deliver your solutions effectively. Others may not have the right customer base…

MSP Lead Generation Best Practices  Finding new clients is one of the biggest challenges for managed service providers (MSPs). Even if your IT services are the best in your area, businesses won’t hire you if they don’t know you exist. That’s why MSP lead generation is so important.  Lead generation is the process of attracting potential clients and turning them into leads, i.e. businesses that show interest in your services. The better your lead generation strategy, the more your MSP grows.  There are two main ways to generate leads: paid and organic. Paid lead generation brings in leads quickly but…

Channel Partner Sales: Secrets to Making MSP Partners Sell More  If MSPs don’t sell, vendors don’t make money, but many managed service providers (MSPs) struggle with sales; not because they don’t believe in your product, but because they don’t have the time, resources, or training to sell it effectively. That’s why channel partner sales are so important. When vendors actively support their MSP partnerships, both sides win.   Many vendors assume that because an MSP has signed on as a partner, they’ll naturally sell the product. But without proper training, marketing support, and sales enablement, MSPs often default to selling the…

For years, conferences and trade shows have been go-to strategies for vendors looking to recruit new MSP partners. These events offer great opportunities for face-to-face interactions, networking and showcasing products; however, they come with significant costs and are only effective in the short term. While MSP channel partner recruitment through events has historically been successful, there are other options that can be just as effective — if not more — and come at a fraction of the cost. In this blog, we’ll explore the hidden costs of attending conferences, why they might not be the most sustainable approach to MSP…

The Managed Service Provider (MSP) industry is becoming more competitive every year (MarketsandMarkets). To stay competitive, MSPs need smart marketing strategies based on proven best practices. From personalization to AI automation, we’ll outline MSP marketing best practices to help you grow your business, attract more clients, and stay ahead of the competition for years to come. Why MSP Marketing Matters In a market where competition grows by the day, MSPs can no longer rely solely on word-of-mouth referrals to stay ahead. Marketing is essential to attract new clients, build trust, and show your expertise. If you’re a new MSP, marketing…